HAPPY CUSTOMERS MEAN MORE REVENUE
We keep your customers happy with bilingual customer service at a fraction of the cost of operating in the US
Keep your customers engaged
Technical, pre and post-sale, billing and booking support are essential to customer retention.
Keep your customers buying
Integrated phone, chat, web, and social media support reduce sales friction and keep customers buying.
Keep your churn down
Providing easy to reach, multi-channel post-sale support helps minimize churn.
Are your customers getting the best support possible?
Growing pains are generally a sign of rapid growth but can lead to lost business. Having a partner that knows your products and services will keep your customers happy, engaged and buying.
Medical Staffing Solutions
Comprehensive nearshore staffing solutions tailored to the medical sector.
Med-Spas
Turn every call into loyalty. We manage consults, memberships, and follow-ups with medical precision and luxury-level service.
Dental Offices
Keep chairs full and patients calm. Our dental-trained agents handle scheduling, benefits, billing, and follow-ups with ease.
Dermatologists
From urgent referrals to elective treatments, we streamline scheduling and support, keeping patients cared for and calendars full.
Medical Offices
Less admin, more medicine. We run scheduling, labs, billing, and triage so providers focus on care and patients get faster answers.
Hospitals
Scale patient access without breaking compliance. We handle navigation, billing, and overflow with bilingual, always-on coverage.
Surgery Centers
We handle intake, insurance checks, and follow-ups so surgeons focus on outcomes and patients feel supported end to end.
Legal Staffing Solutions
Compliant, nearshore staffing that improves responsiveness and lowers operating costs.
Personal Injury Law Firms
Never miss a lead. Our 24/7 PI intake team captures cases fast, supports clients empathetically, and keeps attorneys focused.
Collection Law Firms
Boost recovery, not risk. Our FDCPA-trained agents manage calls, payments, and audits with compliance baked into every step.
Unlawful Detainers
Process more cases with precision. We manage filings, hearings, and client updates while ensuring compliance every step.
AI Solutions
AI that augments human expertise with production‑ready AI that speeds response times, improves accuracy, and scales instantly across voice, chat, SMS, and email.
AI Customer Service and Sales Agent
Never miss a call or lead. Our AI agent books, qualifies, and supports 24/7, delivering natural conversations in real time.
AI QC and Compliance
Stop guessing at quality. Our AI scores 100% of interactions, flagging risks instantly and fueling continuous performance gains.
AI Chat
Engage visitors instantly. Our AI chatbooks, answers, and escalates seamlessly, converting web traffic into loyal clients 24/7.
We help you reduce costs without sacrificing quality.
“FarMar has been an incredible for LaserAway’s business in every aspect. Their management, recruitment and response is quick and efficient. They allow for hands on screening, training, and communication direct from us to dedicated representatives, which has allowed us to select and cultivate agents to our standards and expectations. “
-SHEREEN RHABADI
LASER AWAY
“As a provider of government regulated services, our business is subject to a myriad of complex rules that our customer service agents must understand and communicate daily. This steep learning curve has always made outsourcing challenging, but Farmar’s experience within similarly regulated industries has has allowed us to scale up our operations quickly and without sacrificing quality of service.”
-DOUG MARSHALL
CYBERACTIVE INC.
“FarMar’s expertise in the civil litigation process has helped us grow our legal practice without having to recreate processes from scratch. We’ve been able to significantly increase revenues with a more robust non-legal strategy and they work seamlessly with our internal processes when litigation becomes necessary, supporting us at every step in the process.”
-LUIS BENITEZ
FMLG PROFESSIONAL LAW CORP.
We can have you up and running fast.
Our onboarding and integration process consists of 3 simple steps.
Needs Analysis
Complete our onboarding interview with our sales consultant.
Get a Proposal
We’ll outline what areas we can be of service in and associated pricing.
Integration
Once we have an agreement we’ll begin to integrate the business units you choose with our teams.